BUCK CREEK PLAYERS
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What is your exchange policy?

We understand that sometimes things happen out of your control and you may need to change your reservations.

If you have called-in your reservations using our automated voice mail system, there are two ways that you can notify us of any change:
  • Call 317-862-2270, and press "1" to leave us a message to change or cancel your reservations.
  • You may also contact us to let us know.  In your message, please be sure to tell us (1) the name your reservation is under, (2) your phone number, in case we have questions, (3) date of the performance your reservations are for, and (4) information needed to change (or cancel) your reservation.

If you have reserved and paid for your tickets online, you can exchange your tickets for another performance of the same production up to 90 minutes prior to the performance time (Eastern Standard Time).  

PLEASE NOTE: You will need the admission code and the exchange link e-mailed to you in your confirmation in order to make an exchange.

Exchanges are not possible If you do not complete the process online within 90 minutes of the performance time.  

Are you having trouble exchanging your tickets online?  Please contact us for assistance.

Return to the FAQ's page

ABOUT US
Driving Directions
Mission & Values 
History
Board of Directors
Frequently Asked Questions
Organizational By-Laws
Form 990
PERFORMANCES
​Past Seasons
Calendar
TICKETS
Buy Tickets Online
Reserve By Phone
Buy Gift Certificates
​Group Rates

Refund Policy
Exchange Policy

GET INVOLVED
Open Auditions
Volunteer
Become A Member
​Join Our Mailing List

SUPPORT US
Make A Donation
Our Supporters

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CONTACT US
Privacy Statement
© 2019 Buck Creek Players, Inc.  All rights reserved.
  • Home
  • Performances
    • Are You Being Served?
    • The Great American Trailer Park Musical
    • 49th Season in 2022-2023
    • Past Seasons
    • Calendar
    • What to Expect When Attending A Show
  • Tickets
    • Buy Tickets Online
    • Reserve by Phone
    • Group Rates
    • Buy Gift Certificates
    • Ticket Exchange and Refund Policy
  • Get Involved
    • Open Auditions >
      • Sordid Lives Auditions
    • Become a Director
    • Become A Member
    • Volunteer
    • Internship Program
    • Support Us >
      • Theatre Strong Wristbands
      • Make A Donation >
        • Frequently Asked Questions
        • WIsh List
      • Our Supporters
    • Join Our Mailing List >
      • E-mail List Only
      • Postal Mailing List
      • Facebook and Twitter
  • Scholarship
    • Application Form
    • Scholarship Recipients
    • Scholarship Donations
  • Donation Requests
  • Contact Us
  • About Us
    • Mission & Values
    • Driving Directions
    • History
    • Board of Directors
    • Organizational By-Laws
    • Form 990
    • Frequently Asked Questions
  • The President's Corner