frequently asked questions
- What are your box office hours?
- What forms of payment do you accept at your box office?
- My credit card information is important to me. Is your site secure?
- Do I need to purchase a ticket for my child?
- I want to purchase tickets online. Are there additional service fees?
- Do you offer group discounts?
- Can I buy gift certificates to the playhouse?
- What is your refund policy?
- What is your exchange policy?
- My online ticket purchase was declined, but I just checked with my bank or credit card issuer and they say I was charged for the declined orders. Why is that?